Good questions
Everything to know before the Busterz roll out.
Access, dogs, weather, billing, first cleanups, and what happens after each visit.
Do I need to be home?
No. If the yard is safely accessible, service can happen while you are out.
What if my gate is locked?
Add gate notes to the quote request. If access is blocked, the visit may need to be rescheduled.
Can my dog be outside?
For safety, dogs should usually be inside during service unless the route team confirms otherwise.
What happens with the waste?
Waste is bagged, removed from the yard, and handled according to the plan quoted for your property.
Do you offer one-time cleanups?
Yes. One-time cleanups are common for spring thaw, parties, move-outs, new homes, or yards that fell behind.
What happens in rain or snow?
Weather can affect route timing. If conditions make service unsafe or ineffective, the visit can be adjusted.
Are there contracts?
The site quote flow is built around no-contract recurring service. Final terms should be confirmed before launch.
Are tools sanitized?
Service standards include tool and footwear routines designed to reduce cross-yard mess.
How often should I schedule service?
Weekly service is the best fit for most homes. Twice-weekly service makes sense for multiple dogs, smaller yards, or families who use the yard constantly.
Is the first cleanup more expensive?
It can be. A yard with heavy buildup takes longer than a maintained weekly yard. The quote should confirm whether a catch-up fee applies.
Do you clean side yards and dog runs?
Yes, if those areas are accessible and included in the service notes. Point out problem zones when requesting your quote.
Can you deodorize artificial turf?
Deodorizing may be available for turf, patios, dog runs, and small high-use areas. The right option depends on surface and odor level.
What if there is no safe parking?
Add parking or access notes when requesting a quote. Clear instructions help keep route timing predictable.
Can I pause or cancel recurring service?
The draft site is built around no-contract service. Final pause and cancellation details should be confirmed before launch.
Still wondering?